TELUS Health Employee Assistance Program (EAP)
Voya
A comprehensive Employee Assistance Program (EAP) for Uplift Education employees (Group #755541) that provides confidential, professional support for mental, emotional, financial, and physical wellbeing, including 24/7 access to licensed clinicians, counseling, legal and financial services, and digital wellbeing tools.
TELUS Health is a global leader in integrated health and wellness solutions. Through Voya Employee Benefits, TELUS Health offers you and your loved ones confidential, comprehensive support for mental, emotional, financial, and physical wellbeing. TELUS Health licensed clinicians and care managers help you navigate life's challenges, providing personalized solutions and connecting you to optimal resources anytime, anywhere.
EAP services are available to you and your household dependents, including spouses, domestic partners, and immediate family members. Eligibility begins immediately upon hire, with no enrollment required.
- ✓24/7 access via phone, web, and mobile app
- ✓24/7 live chat support through the mobile app
- ✓Access to licensed clinicians for 1:1 support
- ✓Personalized care plans tailored to your unique needs
- ✓Digital wellbeing tools, including self-guided programs and virtual peer groups
- ✓Legal, financial, and identity theft support
- ✓Work-life services: childcare, elder care, education, adoption and more
- ✓Manager consultations and workplace support
- ✓Wellbeing and life coaching for personal and professional growth
- ✓Clinically appropriate, solution-focused counseling per issue, per year
- ⚠EAP is a limited benefit program — it is not health insurance and does not satisfy minimum essential coverage requirements under the Affordable Care Act
- ⚠Employers shall not mandate that employees use TELUS Health services
- ⚠Product availability and specific provisions may vary by state
- 👤Employees seeking mental, emotional, or behavioral health support
- 👤Employees needing legal, financial, or identity theft assistance
- 👤Employees seeking work-life balance resources such as childcare or elder care
- 👤Managers seeking workplace consultation support
TELUS Health's digital platform is designed for easy, secure access to care. The mobile and web app includes: direct access to your care team, care plans and self-guided digital wellbeing programs with interactive content; 24/7 access to live chat support; a resource library with educational videos and articles; and dynamic wellbeing assessments with personalized recommendations. Available on the App Store and Google Play.
Online: one.telushealth.com | Call: 1-833-303-3750 or 1-919-341-7440 | User name: Voya | Password: eap. Based on your situation, you'll be paired with a designated clinician who will serve as a primary point of contact for you.